PetPoint Online Service Issue

We are aware of an issue affecting access to the PetPoint online service. Some users may receive a message stating that their browser is not accepting cookies when attempting to use the service.

The issue is affecting users on a variety of devices and Internet connections and does not appear to be related to Metro Animal Services’ systems or networks.

We have reported the issue to PetPoint support and are awaiting additional information. We will provide an update when more information or a resolution is available.

Services & Fees

Metro Animal Services runs on a tight budget, so there are services for which we must charge fees to cover our costs.

Impound Fees

Licensing and late fees may apply. Plus a $75 spay/neuter & microchip fee for unaltered animals impounded more than once in a 12-month period.

First time = $65 + $20 Vaccination Fee
Second time = $90
Third or more times = $200
Livestock less than 75 lbs. = $60
Livestock greater than 75 lbs. = $150

Boarding Fees

Per day, including first and last day of impound. This is for impounds: we do not provide boarding for animals whose owners are on vacation, etc.

Dog/Cat = $25/day
Livestock = $30/day

Owner Surrender

Proof of residence required. Kitten/puppy = 6 months or younger. More about surrendering a pet

Altered dog/cat in service area = $100
Unaltered dog/cat in service area = $150
Kitten or puppy = $25
Dog/cat outside service area = $400

**Call the shelter first to schedule an appointment**

Support Services

Microchip = $35
Cat Carrier = $5
Permit Inspection = $75

Euthanasia

$100 + $0.75/lb., maximum 100 lbs.
**Call the shelter first to schedule an appointment**

Trap Rental

$25/week, plus $25 refundable deposit

Updated October 2026