PetPoint Online Service Issue

We are aware of an issue affecting access to the PetPoint online service. Some users may receive a message stating that their browser is not accepting cookies when attempting to use the service.

The issue is affecting users on a variety of devices and Internet connections and does not appear to be related to Metro Animal Services’ systems or networks.

We have reported the issue to PetPoint support and are awaiting additional information. We will provide an update when more information or a resolution is available.

Serving the people and pets of Sumner, Puyallup, Algona, Bonney Lake, Edgewood, Milton and Pacific

About

Welcome to Metro Animal Services, serving the people and pets of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup and Sumner. We are here to Shelter, Protect and Unite pets through support, advice, licensing and adoption of pets to their Forever Family. But we can’t do it without you!

Whether you have questions about your pet’s care, are looking to adopt or simply need a few extra pictures of kittens in your life, explore our site and see how you can help us support the pets of our community.

Contact Us

Our shelter is located at 1200 39th Ave. SE, Puyallup, WA 98374.

To report an incident/concern, schedule a visit or ask questions, call 253-299-PETS (7387).
For general inquiries and licensing questions, you can also email us at pets@sumnerwa.gov.                                       

Please do not use email or Facebook to report incidents.

HOURS

Please call us during our regular business hours at 253-299-PETS (7387) if you have animal-related complaints, questions or need to redeem your pet. Hours are:

SUNDAY – CLOSED
MONDAY – CLOSED
TUESDAY – 11:00 a.m. to 4:00 p.m.
WEDNESDAY – 11:00 a.m. to 4:00 p.m.
THURSDAY – 11:00 a.m. to 4:00 p.m.
FRIDAY – 11:00 a.m. to 4:00 p.m.
SATURDAY – 11:00 a.m. to 4:00 p.m.


Metro Animal Shelter

Metro Animal Services provides animal care and control to the cities of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup, Sumner.
Metro Animal Shelter
Metro Animal Shelter1 day ago
Our animal control officers and shelter staff are seeing unprecedented numbers of very sick cats and kittens being brought to our facility by members of the community. Please be aware of what types of medical conditions are being spread amongst outdoor cats throughout the communities we serve, and what you should do to help protect the health and safety of cats.

We believe the influx is a result of unhoused cat populations exploding throughout our county. These cats are not being vaccinated, spayed/neutered, or receiving standard veterinary care. Well-meaning individuals are bringing us stray or feral cats that are suffering from a variety of conditions including panleuk (feline parvo), giardia, coccidia, upper respiratory infections, FELV/FIV, and ringworm. Some of these are life-threatening viruses. Many of these viruses can have an incubation period of 10+ days, so it is extremely important that infected cats and kittens (symptomatic or non-symptomatic) do not come into shelters, facilities, homes, or outdoor environments to prevent the spread of the viruses. We have currently suspended all adoptions and intakes of cats to reduce the spread to or from our facility.

Here is how you can help. It is critical that you have your cat vaccinated and that you limit their contact with other cats. If you find a cat or kittens that you believe is sick, please contact your local animal control or a veterinary office prior to transporting the animal to a facility; in Metro Animal Service’s area please call 253-299-PETS. Then, do your best to describe what you are observing to include symptoms such as diarrhea, vomiting, dehydration, lethargy, hair loss, coughing, sneezing, runny nose or runny eyes. Be certain to thoroughly disinfect anything that came into contact with a potentially infected cat or kitten, including crates, bowls/dishes, and bedding.

We understand that there are many cats that are allowed to wander from house to house as the “neighborhood pet” or “community cat.” If this is happening in your neighborhood and you are concerned about the health and safety of that cat, it is important that you and your neighbors collectively take steps to protect it. Please designate the following: Who is responsible for providing the cat with access to clean drinking water and health food for the cat? Who provides warm, safe shelter for the cat? Who is responsible for getting that cat spayed/neutered? Who is making sure that the cat receives vaccinations and regular veterinary care?

Vaccinations, spay/neuter, access to clean water and nutritious food, and safe housing are how we protect the health of our community’s cat population, both those living outdoors and those in our homes. It is the right thing to do for your cat. Meanwhile, at the shelter, we will follow all proper safety precautions to halt the spread of these diseases and let you know when we can resume normal operations for cat intakes and adoptions. We look forward to being able to provide healthy cats and kittens to loving homes as soon as safely possible.
Metro Animal Shelter
Metro Animal Shelter2 days ago
No stray animals received 8/19/26
Metro Animal Shelter
Metro Animal Shelter2 days ago
It takes an incredibly kindhearted person to adopt a life-long bonded pair of dogs, and we are hoping that person is out there and sees this message.

Meet Georgia and Tank, a truly special bonded pair that is looking for their forever home together. Tank is a gentle, 5-year-old Labrador Retriever mix, and Georgia is his loyal 10-year-old mixed-breed. Their owner recently passed away, and these pups need to find a new loving home together.

They have spent their entire lives side by side, and they share a deep connection. They sleep curled up near each other, play together, and find comfort in one another's presence. Their bond makes them both feel safe, confident, and happy.

Tank and Georgia are wonderful with all of our staff and volunteers. They greet everyone with friendly tails and calm, loving energy. Both dogs have so much love to give, and they truly deserve a home where they can stay together forever.

If you are interested in meeting Tank and Georgia, please come to the shelter between 11 a.m. and 4 p.m. No appointments needed. We would love for you to meet this special pair!
Metro Animal Shelter
Metro Animal Shelter3 days ago
No stray animals received 8/18/26
Metro Animal Shelter
Metro Animal Shelter4 days ago
No stray animals received 8/17/26
Metro Animal Shelter
Metro Animal Shelter6 days ago
Stray animal received 8/15/26

** No microchip found**
Sumner- Deceased black and white domestic short haired cat found near the 15800 block of 84th St CT E, A0061562107