PetPoint Online Service Issue

We are aware of an issue affecting access to the PetPoint online service. Some users may receive a message stating that their browser is not accepting cookies when attempting to use the service.

The issue is affecting users on a variety of devices and Internet connections and does not appear to be related to Metro Animal Services’ systems or networks.

We have reported the issue to PetPoint support and are awaiting additional information. We will provide an update when more information or a resolution is available.

Serving the people and pets of Sumner, Puyallup, Algona, Bonney Lake, Edgewood, and Pacific

About

Welcome to Metro Animal Services, serving the people and pets of Algona, Bonney Lake, Edgewood, Pacific, Puyallup and Sumner. We are here to Shelter, Protect and Unite pets through support, advice, licensing and adoption of pets to their Forever Family. But we can’t do it without you!

Whether you have questions about your pet’s care, are looking to adopt or simply need a few extra pictures of kittens in your life, explore our site and see how you can help us support the pets of our community.

Contact Us

Our shelter is located at 1200 39th Ave. SE, Puyallup, WA 98374.

To report an incident/concern, schedule a visit or ask questions, call 253-299-PETS (7387).
For general inquiries and licensing questions, you can also email us at pets@sumnerwa.gov.

Please do not use email or Facebook to report incidents.

HOURS

Please call us during our regular business hours at 253-299-PETS (7387) if you have animal-related complaints, questions or need to redeem your pet. Hours are:

SUNDAY – CLOSED
MONDAY – CLOSED
TUESDAY – 11:00 a.m. to 4:00 p.m.
WEDNESDAY – 11:00 a.m. to 4:00 p.m.
THURSDAY – 11:00 a.m. to 4:00 p.m.
FRIDAY – 11:00 a.m. to 4:00 p.m.
SATURDAY – 11:00 a.m. to 4:00 p.m.

Metro Animal Shelter

Metro Animal Services provides animal care and control to the cities of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup, Sumner.

Metro Animal Shelter1 day ago

With more litters of kitten being brought into the shelter daily, we are in need of support from our community. We are specifically needing donations of the following items, which can be dropped off or shipped directly to the shelter:
– non-clumping kitty litter (preferably Tidy Cats or Fresh Step brand)
– wet kitten food (preferably Sheba and/or Fancy Feast brand)
– dry kitten food (preferably Purina or Iams brand)

Our wishlist links are posted in the comments, so you can quickly and easily donate one of these critical care supplies. Thank you so much for continuing to support the only shelter that serves the cities of Puyallup, Bonney Lake, Edgewood, Pacific, Algona and Sumner.

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Metro Animal Shelter2 days ago

No stray animals received 9/22/26

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Metro Animal Shelter4 days ago

While a vast majority of our adoptions are dogs and cats, we do occasionally have some extra special guests at the shelter who are looking for loving homes. And September was certainly one of those times, as we cared for and adopted out chickens, lizards, turtles, and snakes – oh my!

Can you guess which one of these animals we have *not* had in the shelter so far this year?
– goat
– chicken
– pigeon
– giant tortoise
– tarantula
– peacock
– guinea pig
– snake
– pig
– box turtle
– rabbit
– lizard

Who knows what we will see next, and what could be your special or unique pet!

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Metro Animal Shelter5 days ago

No unidentified stray animals received 9/19/26

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Metro Animal Shelter6 days ago

Stray animals received 9/18/26

Puyallup- Orange and white domestic short haired cat found near the 2500 block of south meridian, A0061758786

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Metro Animal Shelter6 days ago

Happy tears for our buddies Georgia and Tank, who were adopted 💙TOGETHER💙 earlier this week after 71 days in the shelter. For those of you who have been following along, this bonded pair came into the shelter in early July after their owner passed away. These two pups do everything together, were the cutest snugglers, and captured the hearts of all of our staff and volunteers.

We knew that it was a big ask for anyone to adopt two large dogs, but our team held out hope that a special person was out there. And finally, after two months of hopes and wishes, that special person walked through our doors. A huge thank you to Andrea and your entire family for the incredible gift you are giving Georgia and Tank: love, belonging, and happiness together. We are overjoyed and forever grateful!

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Metro Animal Services is a partnership that shelters, protects and unites the pets and people of seven cities in eastern Pierce County and southern King County. Metro is operated by the City of Sumner and utilizes a shelter provided by the City of Puyallup. The Cities of Algona, Bonney Lake, Edgewood, and Pacific participate by interlocal agreement.

About

Metro Animal Shelter

Services

Open Hours

SUNDAY

CLOSED

MONDAY

CLOSED

TUESDAY

11:00 A - 4:00 P

WEDNESDAY

11:00 A - 4:00 P

THURSDAY

11:00 A - 4:00 P

FRIDAY

11:00 A - 4:00 P

SATURDAY

11:00 A - 4:00 P

CALL FOR CONSULTATION

253-299-PETS (7387)

Contact Info