Visits to the Shelter are by appointment only. Sorry, no drop-ins. Call 253-299-7387 EXT 2 to schedule your visit.

Welcome to Metro Animal Services, serving the people and pets of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup and Sumner. We are here to Shelter, Protect and Unite pets through support, advice, licensing and adoption of pets to their Forever Family. But, we can’t do it without you!

Whether you have questions about your pet’s care, are looking to adopt or simply need a few extra pictures of kittens in your life, explore our site and see how you can help us support the pets of our community.

Contact Us

Our shelter is located at 1200 39th Ave. SE, Puyallup, WA 98374.

To report an incident/concern, schedule a visit or ask questions, call 253-299-PETS (7387).
For general inquiries and licensing questions, you can also email us at                                   Please do not use email or Facebook to report incidents.


Due to Covid, Metro Animal Services shelter is closed to public visitors. Pet redemptions and adoptions require an appointment. We require all visitors to wear masks.

Our officers continue protecting the people and pets of our cities while safeguarding their health.  Please call us during our regular business hours at 253-299-PETS (7387) if you have animal-related complaints, questions or need to redeem your pet. Our normal hours are Tuesday-Friday, 10 am to 5 pm and Saturday 10 am to 4 pm.