PetPoint Online Service Issue

We are aware of an issue affecting access to the PetPoint online service. Some users may receive a message stating that their browser is not accepting cookies when attempting to use the service.

The issue is affecting users on a variety of devices and Internet connections and does not appear to be related to Metro Animal Services’ systems or networks.

We have reported the issue to PetPoint support and are awaiting additional information. We will provide an update when more information or a resolution is available.

Serving the people and pets of Sumner, Puyallup, Algona, Bonney Lake, Edgewood, and Pacific

About

Welcome to Metro Animal Services, serving the people and pets of Algona, Bonney Lake, Edgewood, Pacific, Puyallup and Sumner. We are here to Shelter, Protect and Unite pets through support, advice, licensing and adoption of pets to their Forever Family. But we can’t do it without you!

Whether you have questions about your pet’s care, are looking to adopt or simply need a few extra pictures of kittens in your life, explore our site and see how you can help us support the pets of our community.

Contact Us

Our shelter is located at 1200 39th Ave. SE, Puyallup, WA 98374.

To report an incident/concern, schedule a visit or ask questions, call 253-299-PETS (7387).
For general inquiries and licensing questions, you can also email us at pets@sumnerwa.gov.

Please do not use email or Facebook to report incidents.

HOURS

Please call us during our regular business hours at 253-299-PETS (7387) if you have animal-related complaints, questions or need to redeem your pet. Hours are:

SUNDAY – CLOSED
MONDAY – CLOSED
TUESDAY – 11:00 a.m. to 4:00 p.m.
WEDNESDAY – 11:00 a.m. to 4:00 p.m.
THURSDAY – 11:00 a.m. to 4:00 p.m.
FRIDAY – 11:00 a.m. to 4:00 p.m.
SATURDAY – 11:00 a.m. to 4:00 p.m.

Metro Animal Shelter

Metro Animal Services provides animal care and control to the cities of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup, Sumner.

Metro Animal Shelter2 hours ago

This Saturday is our annual “Subaru Loves Pets” day – which is our biggest adoption event of the year! Join us starting at 11am as we partner with Subaru of Puyallup to offer adoption specials plus fun prizes and giveaways. Our adoption rooms will be completely full of friendly pups and playful kittens ready to go to their forever families that day!

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Metro Animal Shelter15 hours ago

Stray Intake for 10/6

City limits of Edgewood – A Blue Tri-Color Terrier, American Pit Bull, was found in the 11200 Block of 13th St NE

City limits of Bonney Lake – A black domestic short-hair cat was found in the 6900 Block of Vandermark Rd E

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Metro Animal Shelter18 hours ago

*SHELTER CLOSED WEDNESDAY 10/7*

The Metro Animal Shelter will be closed to the public on Wednesday October 7 due to a large intake of cats from a residence. We will need to implement a temporary pause on taking in owner-surrender cats, and are also asking folks who are actively trapping cats on their property to please give us a few days to focus our efforts on caring for this group of cats.

We greatly appreciate your patience and understanding!

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Metro Animal Shelter22 hours ago

Stray animals received 10/3/2026

Puyallup- Grey domestic longhaired cat found near the 1300 block of 34th St SE, A0061852273

Bonney Lake- Doodle mix found near the 19000 block of WA-410,
A0061844538

Found within the City of Tacoma- Black and white pitbull Terrier mix found near North 1st St and North Tacoma Ave, A0061844014

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Metro Animal Shelter3 days ago

Thank you for helping us to provide loving homes for the abandoned, unwanted, and surrendered animals from our community. We are blessed to have so many of you come to the shelter to adopt a pet, donate a care item, and volunteer your time to make this possible. We appreciate you!

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Metro Animal Shelter4 days ago

We have two special guests at the shelter – meet Jake and Ennis! These two handsome older gentlemen are looking for their forever home. At around 1.5 years old, these sweet boys are a bonded pair who are happiest when they’re together.

About Jake & Ennis:
🐀 Bonded male pair
🐀 Approximately 1.5 years old
🐀 Sweet and lovable
🐀 Must be adopted together
🐀 Looking for a loving forever home

They love having each other by their side and are looking for a loving home where they can enjoy their golden years with plenty of cozy naps, tasty treats, enrichment, and attention.

Older rats have so much personality and affection to give, and Jake and Ennis deserve a cozy retirement filled with comfort and companionship. So if you have room in your heart and home for these two sweet boys, Jake and Ennis would love to meet you!

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Metro Animal Services is a partnership that shelters, protects and unites the pets and people of seven cities in eastern Pierce County and southern King County. Metro is operated by the City of Sumner and utilizes a shelter provided by the City of Puyallup. The Cities of Algona, Bonney Lake, Edgewood, and Pacific participate by interlocal agreement.

About

Metro Animal Shelter

Services

Open Hours

SUNDAY

CLOSED

MONDAY

CLOSED

TUESDAY

11:00 A - 4:00 P

WEDNESDAY

11:00 A - 4:00 P

THURSDAY

11:00 A - 4:00 P

FRIDAY

11:00 A - 4:00 P

SATURDAY

11:00 A - 4:00 P

CALL FOR CONSULTATION

253-299-PETS (7387)

Contact Info