PetPoint Online Service Issue

We are aware of an issue affecting access to the PetPoint online service. Some users may receive a message stating that their browser is not accepting cookies when attempting to use the service.

The issue is affecting users on a variety of devices and Internet connections and does not appear to be related to Metro Animal Services’ systems or networks.

We have reported the issue to PetPoint support and are awaiting additional information. We will provide an update when more information or a resolution is available.

  • pets@sumnerwa.gov
  • 253-299-PETS (7387)

Welcome to Metro Animal Services, serving the people and pets of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup and Sumner. We are here to Shelter, Protect and Unite pets through support, advice, licensing and adoption of pets to their Forever Family. But we can’t do it without you!

Whether you have questions about your pet’s care, are looking to adopt or simply need a few extra pictures of kittens in your life, explore our site and see how you can help us support the pets of our community.

Contact Us

Our shelter is located at 1200 39th Ave. SE, Puyallup, WA 98374.

To report an incident/concern, schedule a visit or ask questions, call 253-299-PETS (7387).
For general inquiries and licensing questions, you can also email us at pets@sumnerwa.gov.                                       

Please do not use email or Facebook to report incidents.

HOURS

Please call us during our regular business hours at 253-299-PETS (7387) if you have animal-related complaints, questions or need to redeem your pet. Hours are:

SUNDAY – CLOSED
MONDAY – CLOSED
TUESDAY – 11:00 a.m. to 3:00 p.m.
WEDNESDAY – 11:00 a.m. to 3:00 p.m.
THURSDAY – CLOSED
FRIDAY – 11:00 a.m. to 3:00 p.m.
SATURDAY – 11:00 a.m. to 3:00 p.m.

Metro Animal Shelter

5 days ago

Metro Animal Shelter
Stray animals received 10/2/26Puyallup- Siamese found near the 3000 block of forest view CT S, A0061839207Algona- Two black domestic medium haired cats found near the 300 Block of 7th Ave N, A0061838041 & A0061838043 ... See MoreSee Less

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Metro Animal Shelter

5 days ago

Metro Animal Shelter
Who loves labradors?!? We do, and we hope you do too!Over the past few days our shelter took in three fun and friendly labs who are looking for all looking for loving homes. They just came up for adoption today, and would make a great addition to any family or companion to any individual.🐾 Millie is a 3-year-old black labrador retriever mix; she is dog friendly and people friendly!🐾 Opie is a 3-year-old chocolate labrador retriever; he is dog friendly and people friendly!🐾 Velma is a 2-year-old black labrador retriever mix; she is dog friendly and people friendly!All three of these pups have already been spayed/neutered and are ready to go home with you today! We hope that each of their stays in the shelter is as short as possible, and that you can help us make that possible by sharing their info with your friends and family.Thank you for your help to spread the power of shelter adoption! ... See MoreSee Less

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Metro Animal Shelter

6 days ago

Metro Animal Shelter
Stray animal received 10/1/26Puyallup- Brown domestic short haired tabby cat found near the 500 block of 2nd Ave NW, A0061834083 ... See MoreSee Less

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Metro Animal Shelter

6 days ago

Metro Animal Shelter
Look at these three lovely ladies that just got added to our adoption room -- meet Perri, Rain, and Barley!🐾 Perri is a 4-year-old german shepherd mix; she is dog friendly and people friendly!🐾 Rain is a 7-month-old standard poodle/labrador mix; she is dog friendly and people friendly!🐾 Barley is a 12-year-old pitbull terrier mix; she is dog friendly and people friendly!All of these pups have been great with our staff and volunteers, and have played nicely with their new doggy friends at the shelter. We do not "cat test" dogs at the shelter, but our staff will share with you any information we have on the dog's previous home life or personality; we prioritize helping you find a perfect fit for the pet that you want and for the pets that you already have! ... See MoreSee Less

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Metro Animal Shelter

7 days ago

Metro Animal Shelter
Thank you PetCare Clinic in Puyallup for the awesome donation of pet food, supplies, and care items to our shelter and to our community pet pantry -- your generosity made our day! We are so grateful for the support of our neighboring businesses. Through donations of goods and services, they are helping ensure that our community shelter is able to continue to provide sheltering, reunification, and adoption services to the cities we proudly serve. We appreciate you! ... See MoreSee Less

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Metro Animal Services is a partnership that shelters, protects and unites the pets and people of seven cities in eastern Pierce County and southern King County.  Metro is operated by the City of Sumner and utilizes a shelter provided by the City of Puyallup.  The Cities of Algona, Bonney Lake, Edgewood, and Pacific participate by interlocal agreement.

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Services

Open Hours

SUNDAY

CLOSED

MONDAY

CLOSED

TUESDAY

11:00 A - 4:00 P

WEDNESDAY

11:00 A - 4:00 P

THURSDAY

11:00 A - 4:00 P

FRIDAY

11:00 A - 4:00 P

SATURDAY

11:00 A - 4:00 P

CALL FOR CONSULTATION

253-299-PETS (7387)

Contact Info

  • pets@sumnerwa.gov
  • 253-299-PETS
  • 1200 39th Ave. SE Puyallup, WA 98374

Copyright © 2026 City of Sumner WA.