PetPoint Online Service Issue

We are aware of an issue affecting access to the PetPoint online service. Some users may receive a message stating that their browser is not accepting cookies when attempting to use the service.

The issue is affecting users on a variety of devices and Internet connections and does not appear to be related to Metro Animal Services’ systems or networks.

We have reported the issue to PetPoint support and are awaiting additional information. We will provide an update when more information or a resolution is available.

Microchip Saves The Day!

Published by Mark Creley on

A good Samaritan brought a cat into the shelter that had been hanging around her yard for about a week.  The person lived outside our service area, but we scanned the cat before sending her on to the correct facility and discovered that the cat was microchipped!  We called the microchip company and received contact information for the cat owner.  When we called the cat owner, he was amazed that we called as the cat had been missing for 7 months!  He said his daughter would be ecstatic to have her cat back.  We facilitated phone number exchanges between the finder and owner for another happy reunion.

Microchips can make all the difference!