PetPoint Online Service Issue

We are aware of an issue affecting access to the PetPoint online service. Some users may receive a message stating that their browser is not accepting cookies when attempting to use the service.

The issue is affecting users on a variety of devices and Internet connections and does not appear to be related to Metro Animal Services’ systems or networks.

We have reported the issue to PetPoint support and are awaiting additional information. We will provide an update when more information or a resolution is available.

Serving the people and pets of Sumner, Puyallup, Algona, Bonney Lake, Edgewood, and Pacific

About

Welcome to Metro Animal Services, serving the people and pets of Algona, Bonney Lake, Edgewood, Pacific, Puyallup and Sumner. We are here to Shelter, Protect and Unite pets through support, advice, licensing and adoption of pets to their Forever Family. But we can’t do it without you!

Whether you have questions about your pet’s care, are looking to adopt or simply need a few extra pictures of kittens in your life, explore our site and see how you can help us support the pets of our community.

Contact Us

Our shelter is located at 1200 39th Ave. SE, Puyallup, WA 98374.

To report an incident/concern, schedule a visit or ask questions, call 253-299-PETS (7387).
For general inquiries and licensing questions, you can also email us at pets@sumnerwa.gov.

Please do not use email or Facebook to report incidents.

HOURS

Please call us during our regular business hours at 253-299-PETS (7387) if you have animal-related complaints, questions or need to redeem your pet. Hours are:

SUNDAY – CLOSED
MONDAY – CLOSED
TUESDAY – 11:00 a.m. to 4:00 p.m.
WEDNESDAY – 11:00 a.m. to 4:00 p.m.
THURSDAY – 11:00 a.m. to 4:00 p.m.
FRIDAY – 11:00 a.m. to 4:00 p.m.
SATURDAY – 11:00 a.m. to 4:00 p.m.

Metro Animal Shelter

Metro Animal Services provides animal care and control to the cities of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup, Sumner.

Metro Animal Shelter21 hours ago

Stray animal received 10/30/26

Puyallup- Grey and white domestic longhaired tabby cat found near the 400 block of 15th Ave SE, A0061998456

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Metro Animal Shelter1 day ago

Did you know that animal shelters are funded through pet licenses? When you purchase a pet license for your beloved furry family member, you are not only helping to ensure a quick and easy way for your lost pet to be identified and returned home — you are also helping to ensure that there is a safe place for all lost pets to go.

For many many years, animal shelters throughout the region have been primarily funded through the sale of pet licenses. The revenue from pet licenses is used to pay for staff, supplies, equipment, and services that are critical to operating an animal shelter. Most people are not aware of this, and the impacts on the shelter if you do not license your pet — its ruffff!

Here is what that means for our shelter: We need the residents of the cities we serve to get their pets licensed (we are talking to you Sumner, Puyallup, Pacific, Edgewood, Bonney Lake, or Algona!!!) You can purchase your pet license by mail, or online by visiting the link posted in the comments below.

We greatly appreciate each and every one of you who understand how important that licenses are for your pet and all of the pets in our community. Thank you for helping us continue to serve you by purchasing your pet’s license today!

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Metro Animal Shelter2 days ago

With a high number of unclaimed stray dogs coming into our shelter, we are hoping that you can help us to spread the word and get these pups reunited with their owners.

– See a pup on here that was found in your neighborhood? Please share their information on your community social media pages!

– See a pup on here that you own? Contact us right away and come to the shelter with proof of ownership (vet records, pet license, personal photos, etc.)

– See a pup on here that you recognize? Send us information on who they might belong to so we can try to find their owner.

Our shelter serves 6 cities throughout Pierce County and into south King County (Puyallup, Sumner, Bonney Lake, Pacific, Edgewood, and Algona), so the lost and abandoned pets found within their city limits come into our shelter. We need the help of our community members to care for the lost and found dogs in our community!

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Metro Animal Shelter3 days ago

Throughout the month of October, our friends at Subaru of Puyallup have been running their annual “Subaru Loves Pets” effort to support local shelters and encourage pet adoptions from shelters. This includes adoption events, fun giveaways, and financial support for vaccinations and spay/neuter procedures to get as many pets ready to find their forever homes!

As a fun way to show our appreciation, we decided to name a bunch of our cats and kittens after popular Subaru vehicles – and wouldn’t you know it, they all got adopted right away!

Thank you to Subaru for your steadfast care for the lost, abandoned, and unwanted animals in our community. We are so grateful for your kindness and generosity 💙🐾💙

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Metro Animal Shelter4 days ago

Stray animals received 10/27/2026

Pacific- White and grey Terrier mix found near the 1550 block of Valentine Ave SE, A0061981324- Reunited with owner!

Puyallup- Solid grey domestic short haired cat found near the 600 block of River Rd, A0061979618

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Metro Animal Shelter5 days ago

Stray animal received 10/26/26

Puyallup- Large black and white mixed breed type dog found near the 300 block of 31st Ave SE, A0061973113

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Metro Animal Services is a partnership that shelters, protects and unites the pets and people of six cities in eastern Pierce County and southern King County. Metro is operated by the City of Sumner and utilizes a shelter provided by the City of Puyallup. The Cities of Algona, Bonney Lake, Edgewood, and Pacific participate by interlocal agreement.

About

Metro Animal Shelter

Services

Open Hours

SUNDAY

CLOSED

MONDAY

CLOSED

TUESDAY

11:00 A - 4:00 P

WEDNESDAY

11:00 A - 4:00 P

THURSDAY

11:00 A - 4:00 P

FRIDAY

11:00 A - 4:00 P

SATURDAY

11:00 A - 4:00 P

CALL FOR CONSULTATION

253-299-PETS (7387)

Contact Info