PetPoint Online Service Issue

We are aware of an issue affecting access to the PetPoint online service. Some users may receive a message stating that their browser is not accepting cookies when attempting to use the service.

The issue is affecting users on a variety of devices and Internet connections and does not appear to be related to Metro Animal Services’ systems or networks.

We have reported the issue to PetPoint support and are awaiting additional information. We will provide an update when more information or a resolution is available.

Serving the people and pets of Sumner, Puyallup, Algona, Bonney Lake, Edgewood, and Pacific

About

Welcome to Metro Animal Services, serving the people and pets of Algona, Bonney Lake, Edgewood, Pacific, Puyallup and Sumner. We are here to Shelter, Protect and Unite pets through support, advice, licensing and adoption of pets to their Forever Family. But we can’t do it without you!

Whether you have questions about your pet’s care, are looking to adopt or simply need a few extra pictures of kittens in your life, explore our site and see how you can help us support the pets of our community.

Contact Us

Our shelter is located at 1200 39th Ave. SE, Puyallup, WA 98374.

To report an incident/concern, schedule a visit or ask questions, call 253-299-PETS (7387).
For general inquiries and licensing questions, you can also email us at pets@sumnerwa.gov.

Please do not use email or Facebook to report incidents.

HOURS

Please call us during our regular business hours at 253-299-PETS (7387) if you have animal-related complaints, questions or need to redeem your pet. Hours are:

SUNDAY – CLOSED
MONDAY – CLOSED
TUESDAY – 11:00 a.m. to 4:00 p.m.
WEDNESDAY – 11:00 a.m. to 4:00 p.m.
THURSDAY – 11:00 a.m. to 4:00 p.m.
FRIDAY – 11:00 a.m. to 4:00 p.m.
SATURDAY – 11:00 a.m. to 4:00 p.m.

Metro Animal Shelter

Metro Animal Services provides animal care and control to the cities of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup, Sumner.

Metro Animal Shelter9 hours ago

With the Labor Day weekend upon us, the shelter will be closed to the public on Saturday 9/5, Sunday 9/6, and Monday 9/7. We will be back to our regular operating hours of 11am to 4pm starting on Tuesday.

We hope that you and your pets have a safe and relaxing Labor Day!

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Metro Animal Shelter1 day ago

Another highly adoptable dog in need of a forever home! Meet Tank, a handsome black Lab boy with a big heart and plenty of energy!

Tank is dog-friendly and came into the shelter with his friend Georgia, after their owner passed in July. Tank loves life and is always ready for an adventure, but what really makes him special is his sweet, gentle nature. He’s great on a leash and a true gentleman with everyone he meets. Whether he’s out exploring or spending time with his people, Tank has so much love to give.

If you’re looking for a happy, energetic Lab with a gentle soul and a friendly heart, Tank may be your perfect match!

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Metro Animal Shelter2 days ago

Stray animal received 9/2/26

Bonney Lake- Blonde Terrier mix found near the 10200 block of 217th Ave CT E, A0061667050

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Metro Animal Shelter3 days ago

No stray animals received 9/1/26

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Metro Animal Shelter3 days ago

Meet Axel, a big ol’ puppy dog who is looking for a forever home. He came to the shelter as a stray, and we are guessing this sweet happy guy is 1-2 years old.

Axel recently enjoyed an overnight break from the shelter with one of our volunteers, are here is his report card:

✅ no barking
✅ lots of playing fetch in the yard
✅ loves monkey stuffies
✅ learning how to walk on a leash
✅ enjoys exploring the house
✅ loves cuddles and tummy rubs
✅ generous with puppy kisses
✅ knows the command “sit”
✅ went potty outside

We think this guy deserves an A+ for his doggy night out – what do you think?!?

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Metro Animal Shelter3 days ago

Beginning today, Metro Animal Services will no longer provide animal control and sheltering services to residents in the City of Milton; Milton’s police officers will be providing these services within their city limits. If you are in the City of Milton and have an animal safety concern/nuisance, if you find a stray/injured/deceased animal, if you are missing your pet, or if you need to surrender an animal, then you will need to contact the Milton Police Department for help.

If you live in Milton and want to adopt a pet, we would love to continue to be your shelter of choice. Please check out our website to learn more about the cities we serve and how we can help you: https://metroanimalservices.org

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Metro Animal Services is a partnership that shelters, protects and unites the pets and people of seven cities in eastern Pierce County and southern King County. Metro is operated by the City of Sumner and utilizes a shelter provided by the City of Puyallup. The Cities of Algona, Bonney Lake, Edgewood, and Pacific participate by interlocal agreement.

About

Metro Animal Shelter

Services

Open Hours

SUNDAY

CLOSED

MONDAY

CLOSED

TUESDAY

11:00 A - 4:00 P

WEDNESDAY

11:00 A - 4:00 P

THURSDAY

11:00 A - 4:00 P

FRIDAY

11:00 A - 4:00 P

SATURDAY

11:00 A - 4:00 P

CALL FOR CONSULTATION

253-299-PETS (7387)

Contact Info