PetPoint Online Service Issue

We are aware of an issue affecting access to the PetPoint online service. Some users may receive a message stating that their browser is not accepting cookies when attempting to use the service.

The issue is affecting users on a variety of devices and Internet connections and does not appear to be related to Metro Animal Services’ systems or networks.

We have reported the issue to PetPoint support and are awaiting additional information. We will provide an update when more information or a resolution is available.

Serving the people and pets of Sumner, Puyallup, Algona, Bonney Lake, Edgewood, and Pacific

About

Welcome to Metro Animal Services, serving the people and pets of Algona, Bonney Lake, Edgewood, Pacific, Puyallup and Sumner. We are here to Shelter, Protect and Unite pets through support, advice, licensing and adoption of pets to their Forever Family. But we can’t do it without you!

Whether you have questions about your pet’s care, are looking to adopt or simply need a few extra pictures of kittens in your life, explore our site and see how you can help us support the pets of our community.

Contact Us

Our shelter is located at 1200 39th Ave. SE, Puyallup, WA 98374.

To report an incident/concern, schedule a visit or ask questions, call 253-299-PETS (7387).
For general inquiries and licensing questions, you can also email us at pets@sumnerwa.gov.                                       

Please do not use email or Facebook to report incidents.

HOURS

Please call us during our regular business hours at 253-299-PETS (7387) if you have animal-related complaints, questions or need to redeem your pet. Hours are:

SUNDAY – CLOSED
MONDAY – CLOSED
TUESDAY – 11:00 a.m. to 4:00 p.m.
WEDNESDAY – 11:00 a.m. to 4:00 p.m.
THURSDAY – 11:00 a.m. to 4:00 p.m.
FRIDAY – 11:00 a.m. to 4:00 p.m.
SATURDAY – 11:00 a.m. to 4:00 p.m.


Metro Animal Shelter

Metro Animal Services provides animal care and control to the cities of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup, Sumner.
Metro Animal Shelter

Metro Animal Shelter20 hours ago

No stray animals received 9/1/26

Metro Animal Shelter

Metro Animal Shelter24 hours ago

Meet Axel, a big ol’ puppy dog who is looking for a forever home. He came to the shelter as a stray, and we are guessing this sweet happy guy is 1-2 years old.

Axel recently enjoyed an overnight break from the shelter with one of our volunteers, are here is his report card:

✅ no barking
✅ lots of playing fetch in the yard
✅ loves monkey stuffies
✅ learning how to walk on a leash
✅ enjoys exploring the house
✅ loves cuddles and tummy rubs
✅ generous with puppy kisses
✅ knows the command “sit”
✅ went potty outside

We think this guy deserves an A+ for his doggy night out – what do you think?!?

Metro Animal Shelter

Metro Animal Shelter1 day ago

Beginning today, Metro Animal Services will no longer provide animal control and sheltering services to residents in the City of Milton; Milton’s police officers will be providing these services within their city limits. If you are in the City of Milton and have an animal safety concern/nuisance, if you find a stray/injured/deceased animal, if you are missing your pet, or if you need to surrender an animal, then you will need to contact the Milton Police Department for help.

If you live in Milton and want to adopt a pet, we would love to continue to be your shelter of choice. Please check out our website to learn more about the cities we serve and how we can help you: https://metroanimalservices.org

Metro Animal Shelter

Metro Animal Shelter2 days ago

Is your pet license up to date? The pups of our community have spoken, and here are their top 5 reasons why you should get their license. Plus it is easy to do, just visit our website and it takes less than five minutes from start to finish!

https://metroanimalservices.org/i-have-a-pet/license-my-pet/

Metro Animal Shelter

Metro Animal Shelter3 days ago

Everyone loves a good adoption story, so our team wanted to share this special guy’s update with all of you:

“We have a dog (pandemic puppy) who we love and wanted her to have a playmate and companion, but we didn’t want to go to a breeder for another Goldendoodle.

I heard there were so many post pandemic dogs that were being surrendered to shelters. I knew this was the right path to take, I just had to be patient. So I visited shelter sites regularly for 8 months until I found Riptide (now named Frankie). He was just perfect — a 6-month-old puppy eager to be by kids and curious about other dogs.

The shelter staff was great. Incredibly helpful, a good resource for questions related to the adoption and neutering that had to happen before he came home. All the volunteers were kind and patient with my kids during the meet and greet and let them take as long as they wanted to play with him.

I’ve adopted from local shelters and humane societies before, but the experience with Metro was the best! We will continue to support you.” – Caterina

Metro Animal Shelter

Metro Animal Shelter4 days ago

Stray animal received 8/29/2026

Puyallup- Golden Retriever found near the 1700 block of 9th St SE, A0061644829 – Reunited with Owner!

Puyallup- Two Chickens found near the 1100 block of 23rd Ave SE, A0061645770 & A0061645769