PetPoint Online Service Issue

We are aware of an issue affecting access to the PetPoint online service. Some users may receive a message stating that their browser is not accepting cookies when attempting to use the service.

The issue is affecting users on a variety of devices and Internet connections and does not appear to be related to Metro Animal Services’ systems or networks.

We have reported the issue to PetPoint support and are awaiting additional information. We will provide an update when more information or a resolution is available.

Serving the people and pets of Sumner, Puyallup, Algona, Bonney Lake, Edgewood, Milton and Pacific

About

Welcome to Metro Animal Services, serving the people and pets of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup and Sumner. We are here to Shelter, Protect and Unite pets through support, advice, licensing and adoption of pets to their Forever Family. But we can’t do it without you!

Whether you have questions about your pet’s care, are looking to adopt or simply need a few extra pictures of kittens in your life, explore our site and see how you can help us support the pets of our community.

Contact Us

Our shelter is located at 1200 39th Ave. SE, Puyallup, WA 98374.

To report an incident/concern, schedule a visit or ask questions, call 253-299-PETS (7387).
For general inquiries and licensing questions, you can also email us at pets@sumnerwa.gov.

Please do not use email or Facebook to report incidents.

HOURS

Please call us during our regular business hours at 253-299-PETS (7387) if you have animal-related complaints, questions or need to redeem your pet. Hours are:

SUNDAY – CLOSED
MONDAY – CLOSED
TUESDAY – 11:00 a.m. to 4:00 p.m.
WEDNESDAY – 11:00 a.m. to 4:00 p.m.
THURSDAY – 11:00 a.m. to 4:00 p.m.
FRIDAY – 11:00 a.m. to 4:00 p.m.
SATURDAY – 11:00 a.m. to 4:00 p.m.

Metro Animal Shelter

Metro Animal Services provides animal care and control to the cities of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup, Sumner.

Metro Animal Shelter16 hours ago

Stray animals received 8/14/26
** No microchip found**
Milton- Deceased short haired calico cat found near the 1800 block of Porter Way, A0061559889

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Metro Animal Shelter17 hours ago

🐾SAFE CAPTURE IN MILTON🐾

This pup had been spotted running loose and was understandably cautious about coming to people. After some patience and a little strategy, our Animal Control Officer safely trapped the dog at Milton Community Park. ❤️

The video shows the moment this pup entered the trap safely—no chasing, no unnecessary stress, just a safe way to get them to a secure place where we could help moving forward.

While trapping may not look like the typical way of bringing an animal to safety, it can be an important tool when a frightened or evasive dog cannot be safely approached or caught by hand.

Thank you to everyone who reported sightings!

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Metro Animal Shelter3 days ago

Stray animal received 8/12/26

Sumner- Siamese mix cat found near the 16300 block of 64th St E, A0061542491- Reunited with owner!

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Metro Animal Shelter3 days ago

We have a critical need for donations of non-clumping kitty litter, wet kitten food (Sheba and Fancy Feast brands preferred), and dry adult dog food (Costco Kirkland brand preferred).

These specific brands of food are requested because our dogs and cats tummies are much happier when they are on a consistent diet. Donations can be shipped or dropped off at: Metro Animal Shelter, 1200 39th Avenue SE in the City of Puyallup.

We are tremendously grateful for the support of our community members, businesses, and organizations who donate toward the care of our animals during this time of great need!

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Metro Animal Shelter7 days ago

I am microchipped, and my name is Max. I was dropped off at Sumner Vet on July 30th by a Pierce County officer who was in a hurry. Unfortunately, my owner has not returned any of the phone calls made to them. My location when found is unknown. I am a red-and-white Siberian Husky. Is my owner out there? do you recognize me?

Update: Max was found in unincorporated Pierce County and has been picked up by Pierce County Animal Control to be taken to Tacoma Humane Society.

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Metro Animal Shelter1 week ago

Due to a stray cat in our care who appears to have a virus contagious to cats and kittens, we are following standard precautionary measures and implementing a temporary quarantine for 14 days; this will allow time for our staff to conduct additional observation and testing of the cats in our care, while also providing care for the symptomatic cats.

Please know that this quarantine is a best practice to ensure that we are taking all reasonable precautions possible to prevent the spread of the virus to other cats in our care.
Unfortunately, during this quarantine period we cannot take in any stray cats or owner surrender cats, and we cannot adopt out any cats. Because this is a feline-specific virus, dogs and puppies are not impacted by the cat quarantine; we are still able to take in lost stray dogs, and you are still able to visit our shelter and adopt our amazing dogs.

Thank you for your understanding as we strive to provide the very best care for the cats in our shelter.

Send a message to learn more

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Metro Animal Services is a partnership that shelters, protects and unites the pets and people of seven cities in eastern Pierce County and southern King County. Metro is operated by the City of Sumner and utilizes a shelter provided by the City of Puyallup. The Cities of Algona, Bonney Lake, Edgewood, Milton and Pacific participate by interlocal agreement.

About

Metro Animal Shelter

Services

Open Hours

SUNDAY

CLOSED

MONDAY

CLOSED

TUESDAY

11:00 A - 4:00 P

WEDNESDAY

11:00 A - 4:00 P

THURSDAY

11:00 A - 4:00 P

FRIDAY

11:00 A - 4:00 P

SATURDAY

11:00 A - 4:00 P

CALL FOR CONSULTATION

253-299-PETS (7387)

Contact Info