PetPoint Online Service Issue

We are aware of an issue affecting access to the PetPoint online service. Some users may receive a message stating that their browser is not accepting cookies when attempting to use the service.

The issue is affecting users on a variety of devices and Internet connections and does not appear to be related to Metro Animal Services’ systems or networks.

We have reported the issue to PetPoint support and are awaiting additional information. We will provide an update when more information or a resolution is available.

Serving the people and pets of Sumner, Puyallup, Algona, Bonney Lake, Edgewood, Milton and Pacific

About

Welcome to Metro Animal Services, serving the people and pets of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup and Sumner. We are here to Shelter, Protect and Unite pets through support, advice, licensing and adoption of pets to their Forever Family. But we can’t do it without you!

Whether you have questions about your pet’s care, are looking to adopt or simply need a few extra pictures of kittens in your life, explore our site and see how you can help us support the pets of our community.

Contact Us

Our shelter is located at 1200 39th Ave. SE, Puyallup, WA 98374.

To report an incident/concern, schedule a visit or ask questions, call 253-299-PETS (7387).
For general inquiries and licensing questions, you can also email us at pets@sumnerwa.gov.

Please do not use email or Facebook to report incidents.

HOURS

Please call us during our regular business hours at 253-299-PETS (7387) if you have animal-related complaints, questions or need to redeem your pet. Hours are:

SUNDAY – CLOSED
MONDAY – CLOSED
TUESDAY – 11:00 a.m. to 4:00 p.m.
WEDNESDAY – 11:00 a.m. to 4:00 p.m.
THURSDAY – 11:00 a.m. to 4:00 p.m.
FRIDAY – 11:00 a.m. to 4:00 p.m.
SATURDAY – 11:00 a.m. to 4:00 p.m.

Metro Animal Shelter

Metro Animal Services provides animal care and control to the cities of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup, Sumner.

Metro Animal Shelter1 day ago

Everyone loves a good adoption story, so our team wanted to share this special guy's update with all of you:

"We have a dog (pandemic puppy) who we love and wanted her to have a playmate and companion, but we didn’t want to go to a breeder for another Goldendoodle.

I heard there were so many post pandemic dogs that were being surrendered to shelters. I knew this was the right path to take, I just had to be patient. So I visited shelter sites regularly for 8 months until I found Riptide (now named Frankie). He was just perfect -- a 6-month-old puppy eager to be by kids and curious about other dogs.

The shelter staff was great. Incredibly helpful, a good resource for questions related to the adoption and neutering that had to happen before he came home. All the volunteers were kind and patient with my kids during the meet and greet and let them take as long as they wanted to play with him.

I’ve adopted from local shelters and humane societies before, but the experience with Metro was the best! We will continue to support you." - Caterina

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Metro Animal Shelter2 days ago

Stray animal received 8/29/2026

Puyallup- Golden Retriever found near the 1700 block of 9th St SE, A0061644829

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Metro Animal Shelter3 days ago

A week later, and we are all still here waiting for our new families to open their hearts and homes for a pup in need:

🐾 Loki, in shelter since 6/2, owner surrender
🐾 Doug, in shelter since 6/11, owner surrender
🐾 Crimson, in shelter since 6/27, found stray, possibly abandoned
🐾 Axel, in shelter since 6/30, found stray, possibly abandoned
🐾 Tank, in shelter since 7/6, owner passed away
🐾 Georgia, in shelter since 7/6, owner passed away

The shelter is open from 11 a.m. to 4 p.m. today and tomorrow, and our team would love to introduce you to these dogs in urgent need of loving homes. We hope to see you there!

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Metro Animal Shelter4 days ago

Stray animal received 8/27/26

Puyallup- King Charles Spaniel found near the 600 block of 9th Ave SE, A0061633277

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Metro Animal Shelter5 days ago

Stray animal received 8/26/26

Puyallup- Tan Chihuahua mix found near the 1300 block of 23rd st place NW, A0061625758

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Metro Animal Shelter6 days ago

No stray animals received 8/25/26

Send a message to learn more

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Metro Animal Services is a partnership that shelters, protects and unites the pets and people of seven cities in eastern Pierce County and southern King County. Metro is operated by the City of Sumner and utilizes a shelter provided by the City of Puyallup. The Cities of Algona, Bonney Lake, Edgewood, Milton and Pacific participate by interlocal agreement.

About

Metro Animal Shelter

Services

Open Hours

SUNDAY

CLOSED

MONDAY

CLOSED

TUESDAY

11:00 A - 4:00 P

WEDNESDAY

11:00 A - 4:00 P

THURSDAY

11:00 A - 4:00 P

FRIDAY

11:00 A - 4:00 P

SATURDAY

11:00 A - 4:00 P

CALL FOR CONSULTATION

253-299-PETS (7387)

Contact Info