PetPoint Online Service Issue

We are aware of an issue affecting access to the PetPoint online service. Some users may receive a message stating that their browser is not accepting cookies when attempting to use the service.

The issue is affecting users on a variety of devices and Internet connections and does not appear to be related to Metro Animal Services’ systems or networks.

We have reported the issue to PetPoint support and are awaiting additional information. We will provide an update when more information or a resolution is available.

Serving the people and pets of Sumner, Puyallup, Algona, Bonney Lake, Edgewood, and Pacific

About

Welcome to Metro Animal Services, serving the people and pets of Algona, Bonney Lake, Edgewood, Pacific, Puyallup and Sumner. We are here to Shelter, Protect and Unite pets through support, advice, licensing and adoption of pets to their Forever Family. But we can’t do it without you!

Whether you have questions about your pet’s care, are looking to adopt or simply need a few extra pictures of kittens in your life, explore our site and see how you can help us support the pets of our community.

Contact Us

Our shelter is located at 1200 39th Ave. SE, Puyallup, WA 98374.

To report an incident/concern, schedule a visit or ask questions, call 253-299-PETS (7387).
For general inquiries and licensing questions, you can also email us at pets@sumnerwa.gov.

Please do not use email or Facebook to report incidents.

HOURS

Please call us during our regular business hours at 253-299-PETS (7387) if you have animal-related complaints, questions or need to redeem your pet. Hours are:

SUNDAY – CLOSED
MONDAY – CLOSED
TUESDAY – 11:00 a.m. to 4:00 p.m.
WEDNESDAY – 11:00 a.m. to 4:00 p.m.
THURSDAY – 11:00 a.m. to 4:00 p.m.
FRIDAY – 11:00 a.m. to 4:00 p.m.
SATURDAY – 11:00 a.m. to 4:00 p.m.

Metro Animal Shelter

Metro Animal Services provides animal care and control to the cities of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup, Sumner.

Metro Animal Shelter1 day ago

Stray animals received 9/18/26

Puyallup- Orange and white domestic short haired cat found near the 2500 block of south meridian, A0061758786

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Metro Animal Shelter1 day ago

Happy tears for our buddies Georgia and Tank, who were adopted 💙TOGETHER💙 earlier this week after 71 days in the shelter. For those of you who have been following along, this bonded pair came into the shelter in early July after their owner passed away. These two pups do everything together, were the cutest snugglers, and captured the hearts of all of our staff and volunteers.

We knew that it was a big ask for anyone to adopt two large dogs, but our team held out hope that a special person was out there. And finally, after two months of hopes and wishes, that special person walked through our doors. A huge thank you to Andrea and your entire family for the incredible gift you are giving Georgia and Tank: love, belonging, and happiness together. We are overjoyed and forever grateful!

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Metro Animal Shelter2 days ago

Stray animals received on September 17, 2026.

Edgewood – A white and cream domestic medium hair cat &
a white/black/orange domestic shorthair cat were found near the 8200 block of 37th St Ct E, A0061751948

Edgewood – A black and white domestic short hair cat was found near the 9300 block of 44th St Ct E

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Metro Animal Shelter2 days ago

The cutest trio of kittens was just brought from the shelter over to our trusted partners at Catffeinated Cafe in downtown Puyallup, where they can be adopted starting today!

For the past three months these sweet kittens have lovingly been cared for by one of our amazing volunteers. We are tremendously grateful for all of our fosters who spend an incredible amount of time providing care for our most vulnerable kittens, so that they can grow into healthy, friendly, and highly adoptable beloved pets.

Thank you!!!!

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Metro Animal Shelter3 days ago

Stray animals received 9/16/26

Algona- Black domestic short haired cat found near the 300 block of 7TH AVE N, A0061744402

Puyallup- Solid grey domestic short haired cat found near the 3000 block of Forest View Ct S, A0061742755

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Metro Animal Shelter3 days ago

Check out the 8 new cats just added to adoption and ready to find loving homes!

Whether you are looking for a short-haired or long-haired, a tabby or a tuxedo, a super snuggler or a playful pal, we have something for everybody! The shelter will be open tomorrow at 11 a.m. and we can’t wait to help you find a perfect match.

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Metro Animal Services is a partnership that shelters, protects and unites the pets and people of seven cities in eastern Pierce County and southern King County. Metro is operated by the City of Sumner and utilizes a shelter provided by the City of Puyallup. The Cities of Algona, Bonney Lake, Edgewood, and Pacific participate by interlocal agreement.

About

Metro Animal Shelter

Services

Open Hours

SUNDAY

CLOSED

MONDAY

CLOSED

TUESDAY

11:00 A - 4:00 P

WEDNESDAY

11:00 A - 4:00 P

THURSDAY

11:00 A - 4:00 P

FRIDAY

11:00 A - 4:00 P

SATURDAY

11:00 A - 4:00 P

CALL FOR CONSULTATION

253-299-PETS (7387)

Contact Info