Welcome to Metro Animal Services, serving the people and pets of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup and Sumner.

Our offices require unexpected maintenance that cannot be delayed. Due to this circumstance, we are unable to serve guests at this time.

Last week, an organic growth was found under the office flooring. City of Puyallup, who owns the building, is scheduling industrial hygienists to evaluate the facility and determine what is needed so that the building can be safely reoccupied.  The safety of our staff and visitors, both people and pets, are our top priority. Staff moved their offices to a temporary location. Although the issue does not seem to be in the kennel area, all 64 animals in our care were moved to foster families, partners and other shelters within 72 hours.

Metro Animal Services is a partnership between the cities of Puyallup and Sumner, serving both cities plus an additional five cities by contract.

What about the safety of the pets?

Again, the kennel areas did not seem to be affected, but all animals were moved to different facilities as a precaution. Animals don’t like being near construction work. We appreciate that all facilities are very busy and are grateful for so many partner organizations responding quickly to help support the animals.

What about adoptions?

We are suspending adoptions during this time. As mentioned above, we moved pets out of our shelter to escape construction work, so we do not have pets available for adoption. We made sure that all pets who were with us awaiting adoption are in alternate facilities that are safe and providing quality care.

What about surrendering a pet or bringing you a stray pet?

Unfortunately, we cannot accept surrendered pets or stray pets at this time. If you are considering surrendering a pet, please see some alternate suggestions that may give you another option. If you have a stray animal in your care, please post the animal to social media and tag Metro Animal Services. If you see a license on the pet, please call Metro staff at 253-299-PETS. If you see a stray running free, the best option is to leave them alone as they are most likely to find their home faster than strangers trying to capture them.

What if my pet is lost or I think a pet/animal is in distress?

Please still call us as normal. Our officers are still responding to needs within the seven cities we serve. We operate with a very small staff and are a bit busy right now with this work needing our attention, so response times may be slightly longer than usual. We appreciate your patience and understanding.

When will the work be complete and the shelter back open as normal?

We’re not sure. We’re currently assessing exactly what repairs the building needs, so stay tuned for more details later. The cities of Puyallup and Sumner continue to work in partnership to find the best solutions for our staff, our visitors and our animals.