PetPoint Online Service Issue

We are aware of an issue affecting access to the PetPoint online service. Some users may receive a message stating that their browser is not accepting cookies when attempting to use the service.

The issue is affecting users on a variety of devices and Internet connections and does not appear to be related to Metro Animal Services’ systems or networks.

We have reported the issue to PetPoint support and are awaiting additional information. We will provide an update when more information or a resolution is available.

Serving the people and pets of Sumner, Puyallup, Algona, Bonney Lake, Edgewood, and Pacific

About

Welcome to Metro Animal Services, serving the people and pets of Algona, Bonney Lake, Edgewood, Pacific, Puyallup and Sumner. We are here to Shelter, Protect and Unite pets through support, advice, licensing and adoption of pets to their Forever Family. But we can’t do it without you!

Whether you have questions about your pet’s care, are looking to adopt or simply need a few extra pictures of kittens in your life, explore our site and see how you can help us support the pets of our community.

Contact Us

Our shelter is located at 1200 39th Ave. SE, Puyallup, WA 98374.

To report an incident/concern, schedule a visit or ask questions, call 253-299-PETS (7387).
For general inquiries and licensing questions, you can also email us at pets@sumnerwa.gov.

Please do not use email or Facebook to report incidents.

HOURS

Please call us during our regular business hours at 253-299-PETS (7387) if you have animal-related complaints, questions or need to redeem your pet. Hours are:

SUNDAY – CLOSED
MONDAY – CLOSED
TUESDAY – 11:00 a.m. to 4:00 p.m.
WEDNESDAY – 11:00 a.m. to 4:00 p.m.
THURSDAY – 11:00 a.m. to 4:00 p.m.
FRIDAY – 11:00 a.m. to 4:00 p.m.
SATURDAY – 11:00 a.m. to 4:00 p.m.

Metro Animal Shelter

Metro Animal Services provides animal care and control to the cities of Algona, Bonney Lake, Edgewood, Milton, Pacific, Puyallup, Sumner.

Metro Animal Shelter17 hours ago

Stray Intake 11/6/2026

City limits of Algona: A chocolate-brown domestic shorthair kitten with subtle tabby markings was found in the 300 block of 7th Avenue N

City limits of Sumner: A black-and-white bicolor domestic medium-haired cat was found in the 15300 block of Elm St

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Metro Animal Shelter17 hours ago

Our Animal Control Officers are receiving an increased number of calls involving sick or injured wildlife that we are not able to respond to. As a friendly reminder, Animal Control responds to calls for service involving domesticated animals (cats, dogs) as well as livestock (chickens, goats, pigs, horses, etc.).

Incidents involving wildlife such as raccoons, geese, coyotes, and deer are handled by the Washington State Department of Fish & Wildlife. Please do not bring sick or injured wildlife to the animal shelter, as we are not able to provide proper care and many types of wildlife are regulated under federal wildlife protections that are outside of our purview.

To report sick, injured, or dead wildlife, please utilize WDFW’s online system by visiting: https://survey123.arcgis.com/share/1550804e5fd743668049e06d5ad8836a

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Metro Animal Shelter2 days ago

Stray animal intake on 11/5/2026

Deceased black and brown female shorthair tabby cat
Found at 7th Ave SE / 7th St SE in Puyallup Wa 98372

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Metro Animal Shelter2 days ago

A heartfelt thank you to our friends at Absher Construction for their amazing donation of dog, puppy, cat, and kitten food for the animals in our care. Thanks to the generosity of Absher and their employees, we will be able to provide the nutrition desperately needed by the lost, abandoned, abused and neglected animals from our community. We appreciate their kindness immensely!

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Metro Animal Shelter3 days ago

Stray animal received 11/4/26

Puyallup- Brown and white domestic short haired tabby cat found near the 3200 block of 16th Ave NW, A0062024610

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Metro Animal Shelter3 days ago

Do you own a property, barn or shop that is in need of a mouser?!? We have four siamese mix barn cats that just came available for adoption — and they would love to go to work for you!

If you are interested in adopting one of them, please visit our website for information on the shelter’s barn cat program. Our adoption staff will work with you to ensure that the area you live in allows for barn cats and that you are able to provide safe shelter, as well as a dependable source of food and fresh water on your property.

Learn more about our barn cat program and how you can adopt Birch, Cedar, Oak or Pine at:
https://metroanimalservices.org/i-want-a-pet/barn-cats/

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Metro Animal Services is a partnership that shelters, protects and unites the pets and people of six cities in eastern Pierce County and southern King County. Metro is operated by the City of Sumner and utilizes a shelter provided by the City of Puyallup. The Cities of Algona, Bonney Lake, Edgewood, and Pacific participate by interlocal agreement.

About

Metro Animal Shelter

Services

Open Hours

SUNDAY

CLOSED

MONDAY

CLOSED

TUESDAY

11:00 A - 4:00 P

WEDNESDAY

11:00 A - 4:00 P

THURSDAY

11:00 A - 4:00 P

FRIDAY

11:00 A - 4:00 P

SATURDAY

11:00 A - 4:00 P

CALL FOR CONSULTATION

253-299-PETS (7387)

Contact Info